Last updated: 22 August 2026
Purpose and scope
This privacy notice explains how information submitted through the Wenrex Cocoa website may be used when a visitor sends a commercial inquiry or otherwise contacts the company. The website is primarily intended for business-to-business communication. Personal data should be limited to information reasonably necessary to identify the contact person, company, communication details and the commercial request.
Data that may be collected
Information may include name, company, business email, telephone number if later provided, product interest, destination, quantity, specification, message content, technical logs and cookie-related data generated by the website environment. Do not submit sensitive personal information, payment card information, passwords or confidential third-party data through a general inquiry form.
How information is used
Contact data may be used to respond to inquiries, prepare quotations, request additional specifications, manage supplier or customer relationships, protect website security, maintain business records and comply with legal obligations. Where a transaction develops, information may also be processed for contract administration, logistics, documentation, accounting, fraud prevention and dispute management.
Sharing and processors
Information may be shared with service providers or business partners only where reasonably necessary for hosting, communication, logistics, professional services, compliance or evaluation of the requested supply. Commercial inquiry details may need to be shared with relevant suppliers to determine availability. Appropriate confidentiality and data-protection obligations should be used where required.
Retention and security
Information should be retained only as long as reasonably necessary for the purpose collected, contractual or legal recordkeeping, or legitimate business needs. Reasonable technical and organizational controls should be applied, but no internet transmission can be guaranteed completely secure.
Your rights
Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection or information about processing. Requests should be directed through the site contact channel. Identity verification may be required before acting on a data-rights request.
International transfers
Cocoa trade is international, so business data may be handled across countries where suppliers, logistics providers, hosting providers or professional advisers operate. Where data-protection law requires safeguards for international transfers, the relevant organization should apply appropriate mechanisms.
Changes
This notice may be updated to reflect changes in the website, business processes or applicable law. The latest version published on the website should be treated as current.
